Heileman, Kiefer, and Pett Publish Research in Knowledge and Process Management Journal
A trio of business professors has published an article on supply chain orientation and knowledge and information sharing practices in the Knowledge and Process Management Journal.
September 01, 2026
Business professors Mark Heileman, Kip Kiefer, and Tim Pett have published a study titled “Influence of Supply Chain Orientation and Knowledge and Information Sharing Practices on Sustainable SME Performance” in the Knowledge and Process Management Journal. It examines how supply chain orientation (SCO) and knowledge and information sharing practices (KISP) are associated with the performance of small- and medium-size enterprises from a triple-bottom-line (TBL) perspective.
Drawing on survey data from across the United States, France, and India, the study assesses both the independent and interactive associations of SCO and KISP with financial (profit), environmental (planet), and social (people) performance outcomes. The study also highlights the importance of integrating strategic orientation with internal organizational capabilities and extends performance analysis beyond financial outcomes through the TBL framework. In addition, the cross-national design highlights the role of contextual differences reflected in cross-national variation among SCO, KISP, and firm performance.
Knowledge and Process Management is a business process improvement journal that disseminates practical information for executives in knowledge management, organizational learning, core competencies, and process management. The journal publishes invaluable case studies and research for executives and management consultants who are responsible for driving business performance improvements and introducing new ideas through thought leadership.
Business Management at Rollins
Rollins’ business management major goes beyond business as usual. With a curriculum grounded in engaged experiential learning, our AACSB-accredited program emphasizes ethical decision-making, a global perspective, innovative thinking, and entrepreneurial action, preparing our grads for responsible leadership in the global business environment. You’ll emerge prepared to lead transformational change across a variety of business types, from business firms to family businesses.
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